How does it work?
Follow these steps to send your card or letter:
- Make sure your item meets the size and weight requirements:
Max. size: 38 x 26.5 x 3.2 cm
Min. size: 14 x 9 cm
Max. weight: 2 kg
- Make sure that your item is addressed correctly
To ensure speedy delivery, the receiver’s address should be clearly written on your card or letter. In the case of letters, you should always write a return address on the back of the envelope. This way we can return any undeliverable items to you.
Please refer to address specifications per country.
- Add postage
Postage is calculated based on item weight. Depending on the destination of your card or letter, different stamps are used: Netherlands 1 and Netherlands 2 in the case of domestic mail, and International 1 for international mail. Stamps are available at your local post office.
- Post your item
Simply drop your item in a postbox or post it at one of the 2,600 post offices.
What does it cost?
Required postage is calculated based on item weight.
|International Mail||0 - 20 g||1 x Internationaal 1||€ 1.25|
|20 - 50 g||2 x Internationaal 1||€ 2.50|
|50 - 100 g||3 x Internationaal 1||€ 3.75|
|100 - 250 g||5 x Internationaal 1||€ 6.25|
|250 g - 2 kg||9 x Internationaal 1||€ 11.25|
Delivery of your mail
For a delivery estimate, please refer to Delivery Times.
Not all goods can be delivered abroad via post. Please refer to International delivery restrictions before posting your mail.
If something goes wrong
We take the utmost care to ensure that your mail is delivered in perfect condition. Occasionally, however, items may be lost or damaged in transit. In the event of loss or damage, we kindly ask you to contact our customer service.
Additional delivery options
International Registered Mail
Choose Registered Mail for added peace of mind when sending valuable or important items. In the event of loss or damage, you will receive compensation up to 50 euros.
International Insured Mail
Choose Insured Mail to send highly valuable items with complete peace of mind. In the event of loss or damage, you will receive compensation up to 500 euros.
International Priority Mail
Choose our priority service for super-fast delivery of your mail. Priority Mail posted by 3 p.m. will be delivered the next business day (in most major European business centres).