International Registered Mail

Your valuable or important mail delivered safely to any destination worldwide

Choose Registered Mail for added peace of mind when sending valuable or important items. In the event of loss or damage, you will receive compensation up to 50 euros.

Item too big or too heavy? Send a parcel instead. 

Highly valuable items? We recommend International Insured Mail.

The benefits of Registered Mail

  • Addressee is required to sign for delivery 
  • Proof of posting as standard 
  • Up to 50 euros compensation in the event of loss or damage 
  • Fully trackable service*

How does it work?

Follow these steps to send your Registered Mail:

  1. Make sure your item meets the size and weight requirements:
    Max. size: 38 x 26.5 x 3.2 cm
    Min. size: 14 x 9 cm
    Max. weight: 2 kg 
  2. Make sure that your item is addressed correctly
    To ensure speedy delivery, the receiver’s address should be clearly written on the envelope. Be sure to write a return address on the back of the envelope. This way we can return any undeliverable items to you.
    Please refer to address specifications per country
  3. Add postage
    Frank your item using our special Service stamps. These are available at your local post office. Please note that you cannot use regular stamps to frank your item.
  4. Be sure to provide the required documentation
    For international deliveries outside the EU, you are required to fill out a customs form. Use a CN 22 form if the total value of your shipment is less than 425 euros. Otherwise a CN 23 form should be used.
  5. Post your item at one of the 2,600 post offices

Find a post office

What does it cost?

Required postage depends on the country of destination. 

Inside the European Union: € 11.50
Outside the European Union: € 16.50

Delivery of your mail

You can check the delivery status of your mail at any time using our online tracking service.
For a delivery estimate, please refer to Delivery Times.

Delivery restrictions

Not all goods can be delivered abroad via post. Please refer to International delivery restrictions before posting your mail.

*Tracking availability

If something goes wrong