International Insured Delivery

Your most valuable items delivered safely to any destination worldwide

Choose International Insured Delivery to send highly valuable items with complete peace of mind. In the event of loss or damage, you will receive compensation up to 5,500 euros.

Less valuable items? We recommend International Signature for Delivery.
Urgent delivery? We recommend International Express.

The benefits of Insured Delivery

  • Up to 5,500 euros compensation in the event of loss or damage 
  • Proof of posting as standard 
  • Addressee is required to sign for delivery 
  • Fully trackable service* 
  • Priority delivery 
  • Undeliverable items returned free of charge

How does it work?

Follow these steps to send your parcel with Insured Delivery: 

  1. Make sure your parcel meets the size and weight requirements:
    Max. weight (delivery inside the EU): 30 kg
    Max. weight (delivery outside the EU): 20 kg
    Max. size: 100 x 50 x 50 cm 
  2. Make sure that your parcel is addressed correctly
    Please refer to address specifications per country
  3. Add postage
    Frank your parcel using our special parcel stamps. These are available at your local post office. Please note that you cannot use regular stamps to frank your parcel. 
  4. Be sure to provide the required documentation
    For international deliveries outside the EU, you are required to fill out a customs form. Use a CN 22 form if the total value of your shipment is less than 425 euros. Otherwise a CN 23 form should be used.
  5. Hand over your parcel at one of the 2,600 post offices

Find a post office

What does it cost?

Required postage is calculated based on item weight and country of destination.

  0 - 2 kg2 - 5 kg5 - 10 kg10 - 20 kg20 - 30 kg
EUR 1€ 20.50€ 27.00€ 32.50€ 41.50€ 52.50
EUR 2€ 26.00€ 32.50€ 38.50€ 47.50€ 62.50
EUR 3€ 26.80€ 33.80€ 39.80€ 49.80 
Wereld€ 31.80€ 41.80€ 65.80€ 112.80 

Find the correct tariff zone for your destination.

Delivery of your parcel

You can check the delivery status of your parcel at any time using our online tracking service.
For a delivery estimate, please refer to Delivery Times.

Delivery restrictions

Not all goods can be delivered abroad via post. Please refer to International delivery restrictions before sending your parcel.

*Tracking availability

If something goes wrong