About the Business Portal

Should you keep sending invoices by regular mail or switch to sending them digitally? This is a question that an increasing number of companies are agonising over. Why don't you let your customers decide for themselves? The Business Portal allows your customers to choose how they want to receive their transaction mail, while we take all the work off your hands.

Efficient processing of all your transaction mail
The Business Portal is an online portal that can be added to your website, giving your customers the freedom to decide for themselves how they want to receive their transaction mail from you: by regular or digital mail. Whatever your customers' requirements, we will ensure that all your transaction mail is processed efficiently. You won't have to worry about it.

Tip!
Give your customers the choice of receiving their transaction mail by regular mail or digitally. This will demonstrate your excellent service, because it will enable them to arrange their transaction mail quickly, cheaply and efficiently. And because we manage all your transaction mail, you are guaranteed a more efficient process and less hassle.

How does the Business Portal work?

Flawless connection
The Business Portal is integrated into your own website. If you already have your own 'My…' environment, we would be happy to help you add the Business Portal to it. This is convenient for your customers because they can simply sign in to the Business Portal using their existing log-in details.
You choose the services you want to offer your customers and thus set up the desired customer groups. After you have chosen which standard customer configurations you want and informed your customers about these, the Business Portal gets on with its work. The rest is done for you. Once your customers have logged in, they can alter the configurations themselves. If they choose to receive their transaction mail digitally, they can also indicate in which format they want to receive it; for example, as a PDF, in XML or directly in their online banking environment. We process all of your transaction mail and it is sent through the various channels to your customers, by regular mail, e-mail or digitally.

Directly in the accounting software
Your business customers may also choose to receive invoices directly in their accounting software, making the error-sensitive and time-consuming retyping of invoices a thing of the past!

Advertising campaign? It's possible
Would you like to bring the practical possibilities of the Business Portal to the attention of your customers? We would be happy to help! Want to set up an advertising campaign or send an advertisement with your transaction mail? No problem. Would you like to know what our solutions can mean for you? Then contact PostNL Billing & Document Solutions on +31 (0)30 281 65 55 or send us an e-mail for an appointment.

The benefits of the Business Portal

Your customer chooses
Your customers can also use the Business Portal to download, print or e-mail their transaction mail. And you can give them the opportunity to email any questions about invoices, for example, back to customer services. Another useful feature of the Business Portal is the text message or e-mail alert service, whereby a message is sent as soon as invoices are ready for your customers. Would you like to offer your customers the opportunity to pay directly? That can also be arranged very quickly through the Business Portal!

Track & Trace
The Business Portal has a track & trace function, which enables your customers to view the status of their transaction mail online and ensures less work for your customer services department.

The benefits for you

• Digital sending saves on production and postage expenses 
• The self-service model does all the work for you 
• A reliable party for sending and conversion 
• You don't have to invest in the latest technology 
• Outsourcing all your transaction mail to a single party means that you can count on attractive economies of scale

The benefits for your customers 

• They can choose how they want to receive their transaction mail 
• They can choose the format in which they want to receive their transaction mail (PDF, XML, etc.) 
• They receive up-to-date information via text messages or e-mails 
• They can view, download, forward and archive all transaction mail using one application

Costs are recovered quickly
Working with the Business Portal is worthwhile! Think about all the process and production costs you could save by digitalising a mere 10% of your current transaction mail!

• Product Overview Business Portal (PDF)

Contact

More information?
Would you like to know how our solutions can contribute to the success of your company? We would be happy to give you more information, so don't hesitate to contact us on +31 (0)30 281 65 55 or send us an e-mail.