Board of Management

Responsible for setting and implementing our mission, vision and strategy

The Board of Management is responsible for the company’s objectives and strategy, the risk profile laid down in the strategy, the company’s financing, the corporate responsibility policy, external communication and for compliance with all relevant legislation. The Board of Management currently consists of two members.

Herna Verhagen

Chief Executive Officer

Herna Verhagen (CEO)

H.W.P.M.A. (Herna) Verhagen (1966, Dutch) became Chief Executive Officer on 24 April 2012. Prior to this, she had served as member of the Board of Management of PostNL N.V. since 31 May 2011.


Herna Verhagen joined one of the legal predecessors of PostNL in 1991 as a sales manager. Following roles as included Marketing & Sales director, coordinating managing director Mail NL in the Mail divisionand managing director Group HR of TNT.


Herna's portfolio includes corporate strategy, public affairs, communications, corporate responsibility, human resources and internal audit. She is responsible for Mail in the Netherlands, Parcels, International (Spring) and ICT.

Other positions

Ms Verhagen is a member of the supervisory board of Rexel S.A and ING Group. She is a member of the executive committee and general board of the Confederation of Netherlands Industry and Employers (VNO-NCW) as well as member of the supervisory board of the Concertgebouw.

Pim Berendsen

Chief Financial Officer

Pim Berendsen (CFO)

P. (Pim) Berendsen (1973, Dutch) was appointed Chief Financial Officer and a member of the Board of Management of PostNL N.V. effective 18 April 2018.


Pim Berendsen joined PostNL and its legal predecessors in 2000 to hold various positions, including financial director and successively managing director Data and Document Management unit, financial director Euromail, manager strategy and M&A Cendris. Between 2013 and 2015 he was director corporate development Van Gansewinkel Group to return to PostNL in 2015 to become member of the Executive Committee, responsible for International, M&A and growth. He started his career as international tax advisor at Arthur Andersen.


Mr Berendsen is responsible for Nexive, legal, procurement & services, investor relations & treasury, tax and finance.

Other positions

Mr Berendsen is a member of the board of advice Endeit Investment Fund and chair of the Johan Cruijff Foundation.

Support of the Board of Management