This is what we can do for you
Our products and services enable us to always meet our customers’ requirements. We service consumers (2C), for example, with our broad parcels network and E-commerce Services. And business customers (2B) with, amongst others, Pharma & Care and our courier and express service.
We offer flexible delivery solutions, like Sunday or evening solutions. In 2016, we piloted new services like same day delivery and return on demand, with plans of nationwide roll-outs. With our specially designed food box, we deliver fresh groceries to customers’ homes from over 25 companies. With Extra@Home, people can have us deliver and install larger goods, such as fridges and televions sets.
To a large extent, Parcels’ ambitions involve growth. We achieve this by introducing innovative products and services, and meeting customers’ specific needs. By combining technology and our logistic excellence, we keep expanding our delivery options to make our customers’ lives more easy, such as last-minute rerouting, or offering a two-hour window for delivery. Additionally, we expand our networks in the Netherlands and Belgium, by building new sorting facilities and matching our portfolio to a greater audience of customers, both 2B and 2C.