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- Keep track of all your consignments
- At-a-glance information on the delivery time of your consignments
If you are interested in receiving weekly reports, please request the document titled 'Delivery Time Report' from your account manager. This service is free of charge.
How does it work?
The Delivery Time Report provides you with a comprehensive overview of the parcels processed by PostNL, broken down by delivery time. PostNL uses scans in determining delivery time:
- The initial scan of the parcel, known as the ‘Proof of Acceptance’ scan, constitutes proof that PostNL has accepted the parcel for dispatch.
Please note: We do not use advance notification to PostNL in this case (i.e. Advance Shipping Notice). This is because, although the parcel may have been registered, it has not yet been delivered to the PostNL network.
- The delivery time ends when the parcel is delivered to the recipient (initial delivery attempt).
Diagram of weekly score of delivery time
Please refer to the Understanding the Delivery Time Report for a glossary of the terms used in your report.