Our people

A workplace that inspires

We have over 46,000 employees, and are one of the largest employers in the Netherlands. If it weren’t for all these people, there would be no PostNL. They are the base of our success. That is why we want to create a work environment where people feel safe and be the best they can.

We are proud of our history of over 220 years, and what we stand for. Our ambition is to be the favourite deliverer, and our purpose is to deliver special moments to everyone. In 2018 we redefined our purpose and the principles that guide our behaviour. These ensure that everyone within PostNL moves in the same direction and focuses on the same targets. They give guidance on what we do, the customer experience we aim for and how we work together.

Fit for the future

Having the right talent at the right spot: that is vital for the future of our company, from technical operators who manage complex sorting machines to senior managers mapping our long-term strategy. That is why we always stimulate people to keep working on their own employability, developing their skills professionally and personally. Every employee has access to a large number of trainings and courses, offered by the digital PostNL Academy.

Room for talent

We look closely at the skills future leaders will require and we use our succession plans and training programs to identify and develop in-house talent. This is of vital importance if we want to be able to grow as a company. We strive to evaluate the performance of our high-potential employees and senior managers twice per year, including development and internal growth.


We feel that our workforce and management should reflect the diversity within society. So we can offer an place where employees feel comfortable, wherever they work. This is a major condition for a healthy, more sustainable work environment. That is why we committed ourselves to improving diversity throughout the company, by signing the international Diversity Charter. We aim to achieve this with multiple initiatives, such as workshops on cultural awareness and the introduction of a diversity index (with an overall score of 64%), our internal Women’s Inclusion Network (WIN) and the LHBTIQ+-network PostNL Pride. We also continue te create work experience opportunities for people with limited access to the labour markets, by establishing partnerships with social employment and network organisations. You can read more about our diversity and inclusion policy in the document below.

Diversity and inclusion policy

PostNL Pride

PostNL is a diverse company. Everyone is equal here, regardless of origin, skin colour, gender or orientation. To ensure that our LGTBQI colleagues (lesbian, gay, transgender, bisexual, queer, intersex) feel at home, PostNL supports participation in the LGBTQI + network PostNL Pride. We’ve also been developing activities around Coming Out Day for years. Research shows that 89% of our international LGTBQI colleagues feel accepted at PostNL.