'The Combibundel is one of those measures that keep the company healthy'
In September 2017, PostNL introduced the Combibundel. Mail deliverer Gert van Manen from Veenendaal participated in the test phase.
‘For us the Combibundel means we have to deliver the mail from two different bundles: one with small items of mail from the sorting machine and one with the rest of the mail,’ he says. ‘It took me some time to get used to it. Untying the bundles and putting them in the mail vest I use are extra tasks for me. All in all, it took me a lot longer in the beginning, but now it’s okay. I find working with the mail vest easier.’
Gert understands why PostNL needs to find ways to save costs. ‘If you look back over the fourteen years that I have worked at PostNL and see the speed with which mail volumes have declined, you can’t avoid these changes. Here in Veenendaal we were anxious, I must admit. It was another change on top of all the other changes. But now you no longer hear anybody complaining. It has become normal.’