This means that PostNL is now halfway – a true milestone. Looking back, PostNL is very satisfied: all nine depots have become operational within budget, according to planning and without any major problems for our customers.
Following a quiet start opening the depots in Waddinxveen and Elst in 2011, PostNL Parcels opened another four depots in 2012. In 2013, the roll-out is accelerating: every two months a new location is opened – seven in total. Parcels expects that all depots will be fully operational by the end of 2014 or early 2015, so that all shipping customers will be benefiting from the advantages the new logistics infrastructure has to offer. For instance, shipping customers can now hand over their shipments in the late evening or early night. This is a major benefit, as most online orders are placed between 8.00 and 10.00 p.m., and receiving customers expect their orders to be delivered on the next day.