The reasons to increase the outlook are the tariff increases which will be implemented by PostNL as of 1 August 2013 and expected better operational results in all segments. The tariff increases are, together with rigorous cost savings, necessary to compensate for the expected volume decline of 8-10% and the losses resulting from the universal service obligation. The impact is visible in the development of the margin in the segment Mail in the Netherlands. The outlook for the margin in the segment Mail in the Netherlands improves to -1% to 1% (earlier range: -2% to 0%).
|Revenues||Underlying cash operating income / margin|
|In € millions, except where noted||Restated 2012||Underlying 2013||Restated
|Mail in NL||2,2701||-mid single digit||0.9%1||-1 to 1%2|
|Parcels||730||+high single digit||13.7%||11 to 13%|
|International||1,624||+mid single digit||1.7%||1 to 3%|
|Total||4,330||stable||130||50 to 90|
|3.0%||0 to 2%|
1 Actuals 2012 restated for transfer of customer contact services from Mail in NL to PostNL Other
2 Subject to pension arrangement
In case of any discrepancy with the Dutch version of this press release, the Dutch version prevails.
PostNL is the inventive partner in the world of sending and receiving. We have been so for 200 years already. We are primarily active in the fields of mail, parcels and e-commerce, but we also offer services in the areas of data and document management, direct marketing and fulfilment. Outside the Netherlands, we are active in Germany, the United Kingdom, Italy, Belgium and Luxemburg. PostNL employs a total of more than 59,000 people. In 2013 our revenues reached € 4.3 billion.
We like to stay ahead of things. We are the most modern postal company in the world. We are proud of that. As the first listed postal company, we are an example to the rest of the world in automatic letter sorting. And our innovative parcels network is completely adapted to the wishes of web retailers.