Starting today, the PostNL Parcels services in Belgium will be expanded. After two attempts to deliver the parcel to the specified address, parcels will be dropped off at the closest pick-up location. Customers can pick up the parcel from there for the next fourteen days at a time that’s convenient for them.
Via Track & Trace on www.postnl.be/parcels, the recipient can easily use the barcode to identify the location of the designated pick-up point. If the recipient’s e-mail address has been provided, he will be notified by e-mail when the parcel arrives at the pick-up location. If the parcel has not yet been collected after seven days, the recipient will receive another e-mail reminder to pick up the parcel.
The pick-up locations are made possible thanks to a partnership between PostNL and Kariboo!. This partnership creates a network comprising hundreds of pick-up locations all across Belgium with very accommodating opening hours, where customers can collect their parcels or drop them off to be sent. An overview of where the pick-up points are located can be viewed at www.onlineverzendservice.be.
More information about this new service is available at www.postnl.be/pacels.
About PostNL Parcels Benelux
PostNL Parcels Benelux makes it exceptionally easy to send and receive parcels. We constantly work to improve our services and introduce innovations immediately. This customer-driven approach has surely contributed to our current position as market leader in the Benelux. That’s quite an accomplishment! An extensive national and international network is crucial in that context.