Impact on postal market
PostNL is concerned about the possible adverse consequences of the decisions and possible measures for the postal market as these stimulate the resale of PostNL services rather than competition between postal networks. This creates the possibility for postal operators to collect mail from smaller customers and offer these to PostNL for discounts that are intended for large customers. PostNL expects the erosion of its tariff structure, increased complexity and additional operating costs. On the longer term, this could result in price increases, accelerated decline of the postal market and pressure on future innovations.
The decisions recently taken by ACM concern a tender of the Municipality of Rotterdam and the 2015 Tariffs. Following consultation, the details as to how these decisions will have to be implemented have become clearer to PostNL. With that, a picture has also emerged of the potential consequences of the proposed measures regarding significant market power. PostNL is now in a position to estimate the potential financial impact in the medium term. PostNL is making every effort to keep the financial impact at the lower end of the bandwith.
Dialogue with ACM
PostNL is arguing for more proportionality and balance in the decisions and measures concerning the 24 hours bulk mail volumes. The challenge is to ensure that there is healthy competition without effects that will cause unintended damage to the postal market. This is particularly important in such a strongly declining market. The company is in ongoing talks with ACM about this. It remains our common interest to safeguard a reliable and accesible postal network in the Netherlands; also for the future.
We are PostNL. The postal and logistic solutions provider. For our customers, we are the link between the physical and the online world. We facilitate communications between people and companies. We deliver parcels seven days a week and letters five days a week. On an average day, we deliver 575,000 parcels and 9 million letters throughout the Benelux. We offer more and more new services through combinations of smart networks, digital applications and the right communications channels. In doing so, we aim to make the daily lives of our customers easier.
As the first listed postal company, we have the largest and most modern network for letters, parcels and e-commerce in the Benelux countries. In addition, we also operate in Germany, Italy and eight other countries across the world. PostNL employs a total of 46,000 people. With our loyal workforce, extensive networks and innovative drive, our ambition is to be the leading postal and logistics solutions provider in chosen markets. In 2016 our revenues reached €3,4 billion.