PostNL has set the financial accounts for 2014 based on this cost allocation. Following four years of USO losses totalling approximately € 170 million, in 2014 PostNL realised a positive result of € 76 million (returns of 9%), in spite of continued volume decline. This result was achieved through PostNL’s considerable cost cutting savings programme and through increased rates. This has brought the rates in line with those in other European countries. Cost savings and rate increases will continue to be necessary measures to mitigate the impact from volume decline in order to guarantee a reliable and accessible postal network in the future.
Following the agreement of the cost allocation, ACM has also taken the decision to fix the tariff headroom for the USO for 2016. PostNL will announce the rates for 2016 once these have been set.
We are PostNL. The postal and logistic solutions provider. For our customers, we are the link between the physical and the online world. We facilitate communications between people and companies. We deliver parcels seven days a week and letters five days a week. On an average day, we deliver 575,000 parcels and 9 million letters throughout the Benelux. We offer more and more new services through combinations of smart networks, digital applications and the right communications channels. In doing so, we aim to make the daily lives of our customers easier.
As the first listed postal company, we have the largest and most modern network for letters, parcels and e-commerce in the Benelux countries. In addition, we also operate in Germany, Italy and eight other countries across the world. PostNL employs a total of 46,000 people. With our loyal workforce, extensive networks and innovative drive, our ambition is to be the leading postal and logistics solutions provider in chosen markets. In 2016 our revenues reached €3,4 billion.