ACM agrees with cost allocation Universal Service Obligation

The Hague, 28 September 2015 - ACM announced its decision today that the method PostNL uses to allocate costs to the Universal Service Obligation (USO) satisfies the more stringent 2014 statutory requirements. ACM had previously found this not to be the case, after which PostNL introduced adjustments and clarifications.

PostNL has set the financial accounts for 2014 based on this cost allocation. Following four years of USO losses totalling approximately € 170 million, in 2014 PostNL realised a positive result of € 76 million (returns of 9%), in spite of continued volume decline. This result was achieved through PostNL’s considerable cost cutting savings programme and through increased rates. This has brought the rates in line with those in other European countries. Cost savings and rate increases will continue to be necessary measures to mitigate the impact from volume decline in order to guarantee a reliable and accessible postal network in the future. 

Following the agreement of the cost allocation, ACM has also taken the decision to fix the tariff headroom for the USO for 2016. PostNL will announce the rates for 2016 once these have been set.