Dutch mail volumes declined with almost 50 percent since 2005. This decline is expected to continue. It is expected that by 2025 around 2 billion mail items will be sent. Mail will remain relevant for groups such as businesses and consumers. This requires a revision of the regulation of the postal market in the short term.
Minister Kamp rightly points out that more network competition does not create additional value. One may question whether the current starting point of supervision directed at the promotion of competition, is still justified. PostNL has underlined regularly that regulation should not artificially further competition: regulation should reflect the reality of the shrinking mail market.
Herna Verhagen, ceo PostNL: “In a market that declines with 9 percent annually, further emphasising competition will result in deteriorating labour conditions and deterioration of the quality of the postal service. Competition does not comply with the regulation requiring postal operators to employ their workers; they compete at the cost of their workforce. Choices must be made to allow these employees to make a decent living in a declining market. Employees are crucial for the preservation of the quality of the postal service, also in the future.”
PostNL is of the view that it will not be necessary to adjust the service level and number of delivery days of the USO in the short term, provided that the regulation of the bulk market, including significant market power, will be amended. Future changes of the USO will – in most instances – depend on the decision making in Europe and are thus not a solution in the near future. The fact that Minister Kamp recognises the quality, accessibility and affordability of the current USO, sees PostNL as a compliment for all its people. This makes us proud.
We are PostNL. The postal and logistic solutions provider. For our customers, we are the link between the physical and the online world. We facilitate communications between people and companies. We deliver parcels seven days a week and letters five days a week. On an average day, we deliver 575,000 parcels and 9 million letters throughout the Benelux. We offer more and more new services through combinations of smart networks, digital applications and the right communications channels. In doing so, we aim to make the daily lives of our customers easier.
As the first listed postal company, we have the largest and most modern network for letters, parcels and e-commerce in the Benelux countries. In addition, we also operate in Germany, Italy and eight other countries across the world. PostNL employs a total of 46,000 people. With our loyal workforce, extensive networks and innovative drive, our ambition is to be the leading postal and logistics solutions provider in chosen markets. In 2016 our revenues reached €3,4 billion.