Frequently asked questions

What is a 'not at home code'?

Did you miss the deliverer? Then you probably have found a note in your letterbox with a ‘not at home’ code. With this code you can find where your parcel is, either at the neighbors or at your nearest PostNL-location. A ‘not at home code’ always starts with the letters KG, followed by numbers. For example: KG123456.

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