Customer service for consumers
Monday to Friday from 8.30 - 20.00 hour and on Saturday from 9.00 - 16.00 hour
8900 NA LEEUWARDEN
Nobody at home while we try to deliver your parcel? First, we will check of the neighbours can accept it, and if they are not there either, we will drop your parcel off at the nearest PostNL-location. There will be a note in your letterbox with a ‘not at home code’. You can fill this in at our track & trace page, and it will tell you exactly where to go.
We keep your parcel for a week at the PostNL location. After that it will be returned to the sender.