Temporary surcharge for destinations outside of Europe (consumers)
These FAQs are aimed at consumers and small business owners that deliver their international shipments to our PostNL points or through jouw.postnl.nl. The coronavirus measures being taken globally affect our international service provision. We are not delivering to some destinations at all at the moment, and for other destinations we are offering alternative transport. There are often other costs connected to this. From 17 April 2020 onwards, we therefore have no choice but to charge a temporary surcharge for shipments with destinations outside of Europe (Rest of World rate zone).