International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you will find an overview of the current international service alerts that can affect the receipt and delivery of mail and parcels to and from abroad.

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If you have any questions concerning the International Service Alerts then please feel free to contact us.

General update COVID-19

In the Netherlands, the coronavirus is now more or less under control. However, many other countries are still facing severe challenges. As a result, strict corona measures remain in place. In many countries, steps have been taken to minimise physical contact when delivering mail and parcels. Recipients in these countries may no longer be required to sign for delivery, for instance. In addition, many countries around the world are taking measures that may affect the processing and delivery of mail and parcels.

This page provides current information per destination.

I’m expecting a delivery from abroad

In many parts of the world, the strict corona measures affect the delivery of mail and parcels. International deliveries may therefore take longer to arrive, especially mail from Asian countries, such as China. Are you currently expecting a letter or parcel from abroad? Then you may have to wait longer than expected.

I’ve sent a shipment abroad

The various measures and precautions taken to contain the coronavirus may negatively affect transit times. In certain countries, delivery may be suspended altogether, albeit temporarily.

The overview below provides information about disruptions that may affect international mail and parcel delivery.

More information on COVID-19 and PostNL

Current events

No delivery due to COVID-19 or other reasons

United Kingdom

Date of alert:

25 November 2022, ongoing
Expected delay:

3 - 5 days

Region:
United Kingdom

Reason for service alert:

Royal Mail has announced new strikes for the coming month. Due to the strikes, we expect delays in the delivery of mail and parcels to the United Kingdom.

Hong Kong (HKG)

Date of alert:

7 November 2022, ongoing
Expected delay:

1 - 3 days

Region:
Hong Kong

Reason for service alert:

Due to tropical storm Nalgae we are currently experiencing delays in the delivery of all types of mail and parcels in Hong Kong. 

Canada (CA)

Date of alert:

3 November 2022, ongoing
Expected delay:

1 - 2 weeks

Region:
Canada

Reason for service alert:

Due to transport issues we are experiencing delays in the delivery of mail and parcels to Canada.

Brazil (BRA)

Date of alert:

3 November 2022, ongoing
Expected delay:

1 - 3 days

Region:
Brazil

Reason for service alert:

Due to strikes as a result of the elections in Brazil we are experiencing delays in the delivery of mail and parcels to Brazil.

France (FRA)

Date of alert:

18 October 2022, ongoing
Expected delay:

1 - 3 days

Region:
France

Reason for service alert:

Due to local fuel shortages in France we are expecting delays in the delivery of mail and parcels to France. Expected delays: 1-3 days

United Kingdom (GBR)

Date of alert:

12 October 2022, ongoing
Region:
United Kingdom

Reason for service alert:

Royal mail has announced new strikes on 13 October, 20 October, 25 October, 28 November. Due to the strikes, we expect delays in the delivery of mail and parcels to the United Kingdom.

South - Korea (KOR)

Date of alert:

6 October 2022, ongoing
Expected delay:

Up to 14 days

Region:
South - Korea

Reason for service alert:

Due to ransport issues we are currently experiencing delays in the delivery of mail and parcels to South Korea.

New Zealand (NZ)

Trinidad en Tobago (TT)

El Salvador (SV)

Nicaragua (NI)

The Bahamas (BS)

Cyprus (CYP)

Tonga (TON)

South Africa (ZAF)

Portugal (PRT)

Honduras (HND)

Israel (ISR)

Russia (RUS)

Japan (JP)

Ukraine (UA)

Ireland (IE)

Solomon Islands (SI)

China (CN)

Australia (AU)

United States (US)

Afghanistan (AF)

Belarus (BY)

Romania (RO)

Turkmenistan (TM)

Solved

Belgium (BE)

Philippines (PHL)

Thailand (THA)

United States (USA)

United Kingdom (GBR)

Puerto Rico (PRI)

Cuba (CU)

Bulgaria (BGR)

Pakistan (PAK)

Japan (JPN)

United Kingdom (GBR)

Spain (ES) - Canary Islands, Ceuta and Melilla

Canada (CA)

Cayman Islands (CYM)

India (IND)

Australia (AU)

Australia (AU)

New Zealand (NZ)

Chile (CL)

Romania (RO)

United Kingdom (GBR)

Nicaragua (NI)

Greece (GR)

Portugal (PT)

Spain – Canary and Balearic Islands (ES)

Tonga (TO)

Australia (AU)

Peru (PER)

Saint Lucia (LCA)

Cayman Islands (KY)

Brazil (BRA)

Kuwait (KWT)

Indonesia

Japan (JP)

Ireland (IE)

Cayman Islands (CYM)

Kazakhstan (KZ)

Hong Kong (HKG)

Malaysia (MY)

Ireland (IE)

Moldova (MDA)

Greece (GR)

Italy (IT)

Thailand

Phlippines (PH)

Equatorial Guinea (GQ)

Germany, The United Kingdom and The Netherlands

Oman (OM)

Pakistan (PK)

Cambodia (KH)

Greece (GR)

United Kingdom (UK)

China (CN)

Cuba (CU)

Honduras (HN)

Canada (CA)

Jamaica (JM)

Peru (PE)

Bermuda (BM)

China (CN)

Greece (GR)

Thailand (TH)

United States (US)

Italy (IT)

Italy (IT)

Thailand (TH)

Bermuda (BM)

Belgium, Germany, Luxembourg, Switzerland and The Netherlands

New Zealand (NZ)

Poland (PL)

Lebanon (LB)

Sri Lanka (LK)

Israel and Palestinian Territories

Australia (AU)

France (FR)

Nepal (NP)

France (FR)

Canada (CA)

Australia (AU)

Indonesia (ID)

Brazil (BR)

United States (US)

Chile (CL)

Moldova