International Service Alerts

Circumstances which can influence the transit time of your international mail

Below you will find an overview of the current international service alerts that can affect the receipt and delivery of mail and parcels to and from abroad.

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If you have any questions concerning the International Service Alerts then please feel free to contact us.

General update COVID-19

In the Netherlands, the coronavirus is now more or less under control. However, many other countries are still facing severe challenges. As a result, strict corona measures remain in place. In many countries, steps have been taken to minimise physical contact when delivering mail and parcels. Recipients in these countries may no longer be required to sign for delivery, for instance. In addition, many countries around the world are taking measures that may affect the processing and delivery of mail and parcels.

This page provides current information per destination.

I’m expecting a delivery from abroad

In many parts of the world, the strict corona measures affect the delivery of mail and parcels. International deliveries may therefore take longer to arrive, especially mail from Asian countries, such as China. Are you currently expecting a letter or parcel from abroad? Then you may have to wait longer than expected.

I’ve sent a shipment abroad

The various measures and precautions taken to contain the coronavirus may negatively affect transit times. In certain countries, delivery may be suspended altogether, albeit temporarily.

The overview below provides information about disruptions that may affect international mail and parcel delivery.

More information on COVID-19 and PostNL

Current events

No delivery due to COVID-19 or other reasons


Date of alert:

4 February 2022, ongoing
Expected delay:

Unknown, no delivery possible at this moment

Region:
Worldwide
Countries affected:

Route closed; mail and package delivery not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country. Please note; we update this list regularly.


Afghanistan, Brunei, Bhutan, Honduras, Laos, Libya, North Korea, Solomon Islands, Syria, Timor Leste, Tonga,  Turkmenistan, Yemen.

Mozambique

Date of alert:

16 March 2023, ongoing
Expected delay:

Region:
Mozambique
Reason for service alert:

Due to cyclone Freddy we are experiencing delays in the delivery of mail and parcels to Mozambique.

Malawi

Madagascar (MG)

Argentina (AR)

Belgium (BE)

Vanuatu (VU)

Saint Lucia (LC)

Turkey (TR)

United Kingdom (UK)

Canada (CA)

New Zealand (NZ)

Tonga (TON)

Israel (ISR)

Russia (RUS)

Japan (JP)

Ukraine (UA)

Ireland (IE)

Solomon Islands (SI)

China (CN)

Australia (AU)

Afghanistan (AF)

Belarus (BY)

Turkmenistan (TM)

Solved

Greece (GR)

Date of alert:

9 March 2023, ongoing
Expected delay:
1 - 3 days
Region:
Greece
Reason for service alert:

Due to a strike at Hellenic Post we expect delays in the delivery of mail and parcels to Greece.

Germany (DE)

Italy (IT)

France (FR)

Croatia (HR)

Belgium (BE)

Mexico (MX)

Finland (FI)

Madagascar (MG)

Germany (DEU)

Mauritius (MU)

South - Korea (KOR)

The Netherlands (NL)

Greece (GR)

Romania (RO)

South Africa (ZAF)

Cyprus (CYP)

Germany (DEU)

United States (US)

Honduras (HND)

Nicaragua (NI)

The Bahamas (BS)

El Salvador (SV)

Trinidad en Tobago (TT)

Italy (IT)

United Kingdom (GBR)

Ireland (IE)

Iceland (ISL)

Malaysia (MY)

Thailand (THA)

France (FRA)

Greece (GR)

United Kingdom (GBR)

Hong Kong (HKG)

Brazil (BRA)

Portugal (PRT)

Belgium (BE)

Philippines (PHL)

Thailand (THA)

United States (USA)

United Kingdom (GBR)

Puerto Rico (PRI)

Cuba (CU)

Bulgaria (BGR)

Pakistan (PAK)

Japan (JPN)

United Kingdom (GBR)

Spain (ES) - Canary Islands, Ceuta and Melilla

Canada (CA)

Cayman Islands (CYM)

India (IND)

Australia (AU)

Australia (AU)

New Zealand (NZ)

Chile (CL)

Romania (RO)

United Kingdom (GBR)

Nicaragua (NI)

Greece (GR)

Portugal (PT)

Spain – Canary and Balearic Islands (ES)

Tonga (TO)

Australia (AU)

Peru (PER)