Frequently asked questions

Complaint about deliverer

What a pity to hear that you are not satisfied with your deliverer. This could be because the deliverer: 

  • has not left a not at home card
  • did not ring the bell while you were at home
  • has left your parcel in an unsafe place
  • was unfriendly or rude
If you wish, you can submit a complaint below. That way we can ensure that it doesn't happen again.