Customer service for consumers
Monday to Friday from 8.30-20.00hr, Saturday from 9.00-16.00hr
8900 NA LEEUWARDEN
Are there items missing from your shipment? There are a couple of simple explanations:
Some items may be in stock whereas others may be back-ordered, resulting in multiple shipments. In case of doubt, it is wise to check with the sender first.
Import shipments containing prohibited goods or substances (e.g. explosives, flammables, drugs) may be seized - in whole or in part - by customs.
If you suspect something else is going on, please contact customer service using one of the contact options below.