My tracked mail has not been delivered
Try the following:
Try the following:
Visit our tracking page or open the PostNL app on your phone. Next, enter a tracking code and the recipient’s postcode. Usually a tracking code will be provided by the sender.
The tracking code is printed on the receipt (proof of posting) you get at the PostNL service point.
Tracked mail is generally delivered the next day (Monday through Saturday) and always within the space of two days. So there is still a good chance the item will arrive after all.
If you are the sender, we kindly ask that you contact customer service (see contact options below), so we can find out what happened to your mail. If you are the recipient, please alert the sender immediately.