My parcel is supposed to have been delivered, but it has not arrived
Let’s see if we can find out what’s going on:
Let’s see if we can find out what’s going on:
Most likely you parcel has been delivered at a neighbor’s address, in which case the address should be written on the note left by the driver. Of course, it may also have been accepted by a housemate or family member.
Occasionally, items are scanned during delivery before finding their way to your mailbox. While this can be a bit confusing, it means your item may yet be delivered to you.
If you are the sender, we kindly ask that you contact customer service (see contact options below), so we can find out what happened to your parcel. If you are the recipient, please alert the sender immediately.