The benefits of Priority Mail
- Mail posted before 5 p.m. delivered by 10 a.m. the next day*
- Addressee is required to sign for delivery
- Up to 500 euros compensation in the event of loss or damage
- Fully trackable service
How does it work?
Follow these steps to send your Priority Mail:
- Make sure your item meets the size and weight requirements:
Max. size: 38 x 26.5 x 3.2 cm
Min. size: 14 x 9 cm
Max. weight: 2 kg
- Make sure that your item is addressed correctly
To ensure speedy delivery, the receiver’s address should be clearly written on your card or letter. In the case of letters, you should always write a return address on the back of the envelope. This way we can return any undeliverable items to you.
More addressing tips
- Add postage
Visit your local post office for help with postage. Please note that you cannot use regular stamps to frank your item.
- Post your item at one of the 2,600 post offices.
What does it cost?
The Priority Mail rate varies depending on your preferred delivery time (10 a.m. or 12 noon the next day).
|Delivered by||0 - 2 kg|
|10 a.m.||€ 30,30|
|12 noon||€ 24,80|
If something goes wrong
We take the utmost care to ensure that your mail is delivered in perfect condition. Occasionally, however, items may be lost or damaged in transit. In the event of loss or damage, we kindly ask you to contact our customer service. Depending on the outcome of our investigation and item value, we will award compensation up to 500 euros.
If you have any questions about the delivery status of your mail, please contact us by phone at 058 233 3388 (Monday - Friday from 08:30 to 20:00, Saturday from 09:00 to 16:00).