Welcome to Mijn PostNL

Discover Mijn PostNL

Mijn PostNL is the new online environment where you can easily and quickly handle all your mail and parcels. In Mijn PostNL you can keep doing everything you were doing in MijnPost, such as registering bulk mail and registered shipments, and now you can also use our new parcels module with extra options for notifications and Track & Trace.

Logging in on Mijn PostNL

You can use your current login details to log in on Mijn PostNL.

Getting started with Mijn PostNL

Is this your first time working with Mijn PostNL? The step-by-step instructions below will show you everything you need to know.

Benefits

One website for all your mail and parcels
User-friendly and clearly structured website
Ready for the future

Questions?

Please get in touch with us by phoning telephone number 088 868 68 68 or sending an e-mail.

Send e-mail

Frequently Asked Questions

How can I change my settings and authorisations in Mijn PostNL?

Please refer to the step-by-step card for administrators. Feel free to contact our customer service if you have any questions.

What happens if I do not accept the general terms and conditions?

In that case you will not be able to use Mijn PostNL.

What is the URL of Mijn PostNL?

Go to mijn.postnl.nl. You can log on with your current username and password.

At what time will my account be transferred to Mijn PostNL?

Between 10:00 p.m. and 6:00 a.m.

Which internet browser should I use?

Mijn PostNL is compatible with the following browsers:

Microsoft Internet Explorer 9 and newer
Mozilla Firefox 45 and newer
Safari 9 and newer
Google Chrome 49 and newer

Important: users running Internet Explorer 9, 10 or 11 are advised to check and if necessary change their browser settings before 2 April. For more information, visit postnl.nl/tls-en.

How are users informed about the migration?

Users will receive a notification e-mail a week in advance, followed by a reminder the day before the migration, and a third and final e-mail to confirm that their account has been transferred.

How do new users get access to Mijn PostNL?

Go to mijn.postnl.nl and click on the option "Maak een nieuw account aan".

Where can I find my personal address book in Mijn PostNL?

In Mijn PostNL there is a single address book per customer number. All of your addresses from MijnPost have been moved to said address book. Within the address book, one or more separate address groups may exist. If you had a personal address book in MijnPost, you will now recognize this as a separate address group with your name within the overall address book.

I cannot log on to Mijn PostNL.

Please make sure that your username and password are correct. If you are still having trouble, please contact our customer service at 088 868 6868.

What is the difference between MijnPost and Mijn PostNL?

Mijn PostNL is the new online platform for all your mail and parcels needs. The old platform, MijnPost, will be discontinued.

Where can I find my shipment history?

This information is available in the Track & Trace module.

How do I use the 'Parcels & Freight' module?

Please refer to the relevant user manuals and step-by-step cards. If you are still having trouble, feel free to contact our customer service at 088 868 68 68.