FAQ's Mijn PostNL

Bulk mail

How can I pre-alert new bulk mail?

How can I select a product code for my bulk mail?

How can I finalise my bulk mail?

Consult the guidelines  Pre-alerting bulk mail

Invoices and order confirmations

Where do I find the PDF of the order confirmation?

I currently check my offers daily using the order confirmation PDF. Can I still do this?

In the former module I could see whether PostNL had made any amendments to my pre-alerted order. Where can I see this now?

I get an error message when I request the report. What’s the reason for this?