How can I pre-alert new bulk mail?
Log in to Mijn PostNL using your e-mail address and password. Choose the option ‘Bulk Mail’, and then click bottom right on ‘Pre-alert new bulk mail’.
How can I select a product code for my bulk mail?
You can do this in 3 ways: enter the product, search within favourites and/or search for the right product. This also depends on the user options assigned to you by the Mijn PostNL administrator.
How can I finalise my bulk mail?
You can choose either to present it immediately or to pre-alert it. Choose present if you want to immediately present the bulk mail consignment that you’ve just created. The bulk mail consignment will then also be directly pre-alerted. Select pre-alert if, for instance, you wish to pre-alert another bulk mail consignment and present this later.
Consult the guidelines Pre-alerting bulk mail
Invoices and order confirmations
Where do I find the PDF of the order confirmation?
This is no longer available and has been replaced by a report that is identical in layout to the invoice usage overview. This report contains all invoiced and non-invoiced products and services that you have purchased.
I currently check my offers daily using the order confirmation PDF. Can I still do this?
You can use the new Order Confirmation report daily for this. Select the date of the orders you wish to check and the offered orders will be presented in a clear overview. You will also see immediately whether other services have been charged, such as the subscription for your PO Box.
In the former module I could see whether PostNL had made any amendments to my pre-alerted order. Where can I see this now?
You can see this in the Order Confirmation file. An X will be included in the final 5 columns if PostNL has amended something. If there is no X in these columns, the order will be invoiced as this was pre-alerted by you.
I get an error message when I request the report. What’s the reason for this?
It is possible that you have requested a period that is too long. The amount of data that needs to be retrieved can result in an error message. Try again, using a shorter period.
Consult the guidelines Downloading invoices and order confirmations