Customer service for consumers
Monday to Friday from 8.30 - 20.00 hour and on Saturday from 9.00 - 16.00 hour
8900 NA LEEUWARDEN
If we are unable to complete delivery, we’ll leave you a note with a ‘niet-thuiscode’ (missed delivery code), which you can enter on our tracking page to find out where you can pick up your parcel.
A ‘missed delivery’ code typically starts with the letters KG, followed by several numbers (e.g. KG123456).