We are PostNL

We aim to be your favorite deliverer

PostNL is building the future of delivery in, to and from the Benelux. Aspiring to be your favorite deliverer, we offer simple, smart and sustainable logistic solutions; anywhere, anytime. Always nearby to make you smile.

Annual report 2023

The annual report provides insight in PostNL as a company, its strategy and performance.

Results and presentations

An overview of all quarterly reports and important financial presentations of PostNL.

Annual reports

View our annual reports.

Corporate responsibility

We have an impact on the world around us, and we take our responsibility for our people, the environment and society seriously.

Reflecting on 2023 with our CEO

In many respects 2023 was a challenging year. Uncertain geopolitical and economic conditions had an impact on our operating environment. We implemented several measures to reduce costs and improve our cash position and have also been able to increase prices. But this was not sufficient to mitigate the severe cost pressures in a tight labour market with rising wages and the impact from the development in our customer and product mix. We expect the external environment to remain difficult in 2024 and continue to take all necessary steps, both at Mail in the Netherlands and at Parcels, to help to mitigate these challenges and support our aim to structurally deliver a return that exceeds the cost of capital.


We deliver for everyone, every day. With 33,500 employees, we work hard together every day to deliver special moments. This means that we think ahead and are constantly developing new services. To make sending and receiving as easy as possible for everyone.