Who we are
We deliver for everyone. We deliver parcels every day and mail five days a week. On a weekday, we deliver on average 800,000 parcels and 7 million letters throughout the Benelux.
Our strategy
PostNL is transforming from a traditional mail business into a logistics e-commerce service provider. At least 50% of our revenue will be related to e-commerce by 2020.
Our organisation
We deliver millions of letters and parcels every year, we offer customised logistics solutions and we devise services that take us and our customers further. Our networks – in the Benelux and beyond those borders – are an important foundation for our services.
Our people
If it weren’t for our people, there would be no PostNL. That is why we foster a work environment that makes our employees feel at home and gives them the opportunity to grow and develop.
Corporate responsibility
We have an impact on the world around us, and we take our responsibility for our people, the environment and society seriously.
Growth and innovation
The enormous growth of e-commerce, societal changes like an ageing population and individualism and the rise of new technologies offer PostNL opportunities for growth and innovation.
Our governance
Our Board of Management is responsible for determining and implementing our strategy. The Supervisory Board monitors and advises.
Market and regulation
The key legislation for our activities is the Dutch Postal Act 2009. This Act sets the requirements for the Universal Service Obligation. We’re also subject to other regulations, both national and international.
Integrity
We are committed to fairness and transparency in all our business activities. The integrity program is embedded in our Business Principles. You’ll find the guidelines, procedures and group policies here.
Head office
Prinses Beatrixlaan 23
2595 AK The Hague
The Netherlands
P.O. Box 30250
2500 GG The Hague
+31 88 868 6161