Customer Service
How can we help you?
How can we help you?
Deliveries of post, parcels and other shipments in these difficult times are important for society. We will therefore continue with deliveries as long as it is safe, taking care to do so responsibly.
Read moreYou can follow your parcel’s progress with track & trace (also available in the PostNL app). Simply enter a tracking code and the recipient’s postcode.
Read moreVisit our tracking page or open the PostNL app on your phone. Next, enter a tracking code and the recipient’s postcode. Usually a tracking code will be provided by the sender.
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