Postnl.nl

Terms and Conditions of PostNL

Immediate clarity about the rights and obligations that you and PostNL have.

Select below whether you are a consumer or business customer and find the terms and conditions you are looking for.

Consumer

All consumer terms and conditions about sending mail and parcels.

Read the conditions

Business

All terms and conditions for business customers. For example, about designing mail items and payment conditions.

Read the conditions