Read all the conditions that apply to you as a consumer and PostNL.

algemene-voorwaarden-banner.jpg

Immediate clarity about the rights and obligations that you and PostNL have.

Terms and conditions for you as a consumer

The terms and conditions for sending parcels.<a href="https://eu-assets.contentstack.com/v3/assets/blt43aa441bfc1e29f2/blte0d6d19f51efdc86/63da80d414d5c92609d9d7b1/general-terms-and-conditions-for-goods-carriage_tcm9-76003.pdf" target="_blank">General Conditions for the transport of goods 2017 (PDF)</a><a href="https://eu-assets.contentstack.com/v3/assets/blt43aa441bfc1e29f2/blt3dbb070a686bf9cd/63da80d55e256523dbbfb2af/general-terms-conditions-for-the-universal-postal-service-2018_tcm9-76004.pdf" target="_blank">General Conditions Universal Postal Service 2018 (PDF)</a>

Parcels

The terms and conditions for sending mail.<a href="https://eu-assets.contentstack.com/v3/assets/blt43aa441bfc1e29f2/blte0d6d19f51efdc86/63da80d414d5c92609d9d7b1/general-terms-and-conditions-for-goods-carriage_tcm9-76003.pdf" target="_blank">General Conditions for the transport of goods 2017 (PDF)</a><a href="https://eu-assets.contentstack.com/v3/assets/blt43aa441bfc1e29f2/blt3dbb070a686bf9cd/63da80d55e256523dbbfb2af/general-terms-conditions-for-the-universal-postal-service-2018_tcm9-76004.pdf" target="_blank">General Conditions Universal Postal Service 2018 (PDF)</a><a href="https://eu-assets.contentstack.com/v3/assets/blt43aa441bfc1e29f2/blte50fd16b780d4c1f/63da80fb15dc712aab2dc6fb/general-terms-and-conditions-po-boxes-2018_tcm9-132605.pdf" target="_blank">General Terms and Conditions PO Boxes 2018 (PDF)</a>

Mail

Also see

Zie ook

A clear overview of the General Terms and Conditions for PostNL consumers. Read about your and PostNL's rights and obligations.

Terms and conditions for consumers

Consumer

en - postnl privacy statement

cookie statement (all about cookies)homp

terms and conditions of using the postnl website

en - terms and conditions

en - find a postcode

Quick links

customer service - consumer - Arash voor prod

Hulp

en - about postnl

en - about postnl - investors

about postnl - press & news

About PostNL

Terms and conditions for you as a consumerImmediate clarity about the rights and obligations that you and PostNL have.

Also see