International Service Alerts
Circumstances which can influence the transit time of your international mail.
Below you will find an overview of the current international service alerts that can affect the receipt and delivery of mail and parcels to and from abroad.
Do you want to be informed about delays or do you have questions concerning the international service alerts? Register for updates or contact us.
Current events
No delivery
Date of alert: | 4 February 2022, ongoing |
| Expected delay: | Unknown, no delivery possible at this moment |
| Region: | Worldwide |
| Countries affected: | Route closed; mail and package delivery not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country. Please note; we update this list regularly.
|
Germany (DE)
Date of alert: | 7 June 2023, ongoing |
| Expected delay: | 1 - 2 days |
| Region: | Germany |
| Reason for service alert: | Due to a public holiday in Germany on the 8th of June, we expect delays in the delivery of mail and parcels to Germany. |
France (FR)
Date of alert: | 1 June 2023, ongoing |
| Expected delay: | 2 - 4 days |
| Region: | France |
| Reason for service alert: | Update 07-06-2023: The delays to Toulouse are solved. But we are still experiencing a delay of 4 days to Nice, Nantes and Marseille. |
Philippines (PH)
Date of alert: | 31 May 2023, ongoing |
| Expected delay: | 1 - 2 weeks |
| Region: | Philippines |
| Reason for service alert: | Due to a fire that devastated the Manila Central Post Office we are experiencing delays in the delivery of mail and parcels to the Philippines. |
Mexico (MX)
Date of alert: | 22 May 2023, ongoing |
| Expected delay: | 1 - 2 weeks |
| Region: | Mexico |
| Reason for service alert: | Due to transportation issues within the Mexican post network at the airport and backlogs created by the closure of the airport on May the 20th we are experiencing delays in the delivery of mail and parcels to Mexico. |
Congo (CD)
Date of alert: | 22 May 2023, ongoing |
| Expected delay: | 1 - 2 weeks |
| Region: | Congo |
| Reason for service alert: | Due to heavy floods we are experiencing delays in the delivery of mail and parcels to Congo. |
Italy (IT)
Date of alert: | 22 May 2023, ongoing |
| Expected delay: | 1 - 5 days |
| Region: | Italy |
| Reason for service alert: | Due to extreme weather conditions we are experiencing delays in the delivery of mail and parcels to Italy. The most affected areas are Forli, Ancona, Bologna, Cesena, Ravenna, Feanza, Modena and Pesaro Urbino. |
Chile (CL)
Date of alert: | 16 May 2023, ongoing |
| Expected delay: | No delay |
| Region: | Chile |
| Reason for service alert: | Due to IT issues at our partner in Chile we are currently not able to provide all tracking information for items to Chile. |
Saudi Arabia (SA)
Date of alert: | 5 May 2023, ongoing |
| Expected delay: | 1 - 2 weeks |
| Region: | Saudi Arabia |
| Reason for service alert: | Due to lack of processing capacity at Saudi Post we are experiencing delays in the delivery of mail and parcels to Saudi Arabia. In addition, items are not always processed with the first in, first out principle. |
Canada (CA)
Date of alert: | 27 April 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Canada |
| Reason for service alert: | Due to backlogs at customs in Canada we are experiencing delays in the delivery of mail and parcels to Toronto and to the area around Toronto. In addition, the tracking information in track & trace is not always up to date. |
Sudan (SS)
Date of alert: | 18 April 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Sudan |
| Reason for service alert: | Due to transport issues, we are currently not able to deliver mail and parcels to South Sudan. |
South Sudan (SS)
Date of alert: | 7 april 2023, ongoing |
| Expected delay: | No delivery |
| Region: | South-Sudan |
| Reason for service alert: | Due to transport issues we are currently not able to deliver mail and parcels to South Sudan. |
The Czech Republic (CZ)
Date of alert: | 4 February 2022, ongoing |
| Expected delay: | no delay |
| Region: | The Czech Republic |
| Reason for service alert: | Due to IT issues at our partner in the Czech Republic we are currently not able to provide all tracking information for items to the Czech Republic. |
Norway (NO)
Date of alert: | 27 March 2023, ongoing |
| Expected delay: | No delay |
| Region: | Norway |
| Reason for service alert: | Due to IT issues at our partner in Norway we may not able to provide a delivery scan for mail and parcels to Norway. |
Argentina (AR)
Date of alert: | 15 March 2023, ongoing |
| Expected delay: | No delay |
| Region: | Argentina |
| Reason for service alert: | Due to IT issues at our partner in Argentina we are currently not able to provide all tracking information for items to Argentina. |
Belgium (BE)
Date of alert: | 10 March 2023, ongoing |
| Expected delay: | |
| Region: | Belgium |
| Reason for service alert: | Update 07-04-2023: No delay. It is just a tracking issue. |
Vanuatu (VU)
Date of alert: | 9 March 2023, ongoing |
| Expected delay: | 1 - 5 days |
| Region: | Vanuatu |
| Reason for service alert: | Due to cyclones Judy and Kevin we are experiencing delays in the delivery of mail and parcels to Vanuatu. |
Saint Lucia (LC)
Date of alert: | 27 February 2023, ongoing |
| Expected delay: | 1 week |
| Region: | Saint Lucia |
| Reason for service alert: | Due to the absence of available flights, we are experiencing delays in the delivery of mail and parcels to Saint Lucia. |
Turkey (TR)
Date of alert: | 7 February 2023, ongoing |
| Expected delay: | Unknown |
| Region: | Turkey |
| Reason for service alert: | Update 16-05-2023: Postal services have resumed in all affected areas. But there might be delays to areas that are still hard to reach due to the earthquake. |
United Kingdom (UK)
Date of alert: | 19 January 2023, ongoing |
| Expected delay: | 5 - 7 days |
| Region: | United Kingdom |
| Reason for service alert: | Update 24-05-2023: Due to the cyber-attack in January 2023, Royal Mail is still working on fully restoring their IT processes. As a result, delays in delivery may occur and not all tracking information may be available. |
Tonga (TON)
Date of alert: | 19 July 2022, ongoing |
| Expected delay: | +7 days |
| Region: | Tonga |
| Reason for service alert: | Due to a reduced number of flights as a result of the COVID-19 pandemic we are currently experiencing delays in the delivery of mail and parcels to Tonga. |
Russia (RUS)
Date of alert: | Update 2 March 2022, ongoing |
| Expected delay: | 3 weeks |
| Region: | Russia |
| Reason for service alert: | The route to Russia is restored. Due to the closed Russian air space we are experiencing delays in the delivery of mail and parcels to Russia. |
Japan (JP)
Date of original alert: | 28 February 2022, ongoing |
| Average delay: | 4-7 days |
| Country: | Japan |
| Reason for service alert: | Update 10-05-2022: Due to the cancellation of flights as a consequence of the closed Russian airspace we are still experiencing delays in the delivery of mail and parcels to Japan. |
Ukraine (UA)
Date of alert: | Update: 2 March 2022, ongoing |
| Expected delay: | 5-21 days |
| Region: | Ukraine |
| Reason for service alert: | Due to the war in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations. |
Australia (AU)
Date of alert: | 27 January 2023, ongoing |
| Average delay: | 7 - 14 days |
| Country: | Australia |
| Reason for service alert: | Update 27-01-2023: Due to transport issues we are experiencing delays in the delivery of mail and parcels to Australia. |
Ireland (IE)
Date of original alert: | 22 December 2021, ongoing |
| Average delay: | 4-7 days |
| Country: | Ireland |
| Reason for service alert: | Update 19-04-2023: Due to ongoing transport issues and extra import controls we are currently still experiencing delays in the delivery of mail and parcels to Ireland. |
Afghanistan (AF)
Date of original alert: | 19 August 2021, ongoing |
| Average delay: | no delivery |
| Country: | Afghanistan |
| Reason for service alert: | Due to the change of political power in Afghanistan we are currently not able to deliver mail or parcels there. |
Belarus (BY)
Date of alert: | 26 may 2021, ongoing |
| Average delay: | Up to 2 weeks |
| Country: | Belarus |
| Reason for service alert: | Update 10-05-2022: Due to the flying restrictions we are still experiencing delays in the delivery of mail and parcels to Belarus. Due to the flying restrictions to Belarus, we are forced to use trucks. This will result in a delay of approximately 7 days on top of the normal transit times. |
Solved
India (IN)
Date of alert: | 13 April 2023, solved |
| Expected delay: | Solved |
| Region: | India |
| Reason for service alert: | Due to IT issues at our partner in India we are currently not able to provide all tracking information (e.g., delivery confirmation) for items to India. |
Romania (RO)
Date of alert: | 4 February 2022, solved. |
| Expected delay: | Solved |
| Region: | Romania |
| Reason for service alert: | Due to IT issues at our partner in Romania we are currently not able to provide all tracking information for items to Romania. |
Italy (IT)
Date of alert: | 4 February 2022, solved |
| Expected delay: | Solved |
| Region: | Italy |
| Reason for service alert: | Update 21-04-2023: Due to a national strike on the 21st of April we expect delays in the delivery of mail and parcels to Italy. Due to a national strike in Italy we expect delays in the delivery of parcels to Italy. |
United Kingdom (UK)
Date of alert: | 5 may 2023, solved |
| Expected delay: | Solved |
| Region: | United Kingdom |
| Reason for service alert: | To mark the coronation of King Charles III, Monday 08 May 2023 is a public holiday in the United Kingdom. Due to this public holiday we expect delays in the delivery of mail and parcels to the United Kingdom. |
Israel (ISR)
Date of alert: | 23 March 2022, solved |
| Expected delay: | Solved |
| Region: | Israel |
| Reason for service alert: | Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Israel. Update 11-01-2023: Due to a reduced number of flights, staff shortages and higher volumes, the Israeli post office has a backlog in the processing of mail and parcel. It is expected that the backlog will be cleared within a few weeks. Update 13-04-2023: Due to a cyber-attack at our partner in Israel we are currently not able to provide all tracking information (e.g., delivery confirmation) for items to Israel. |
Mexico (MX)
Date of alert: | 31 March 2023, solved |
| Expected delay: | Solved |
| Region: | Mexico |
| Reason for service alert: | Due to limited flight capacity we are experiencing delays in the delivery of mail and parcels to Mexico. |
New Zealand (NZ)
Date of alert: | 20 Januari 2023, ongoing |
| Expected delay: | 3-5 days |
| Region: | New Zealand |
| Reason for service alert: | Due to COVID-19 restrictions, we are experiencing delays in the delivery of mail and parcels to New Zealand. 15-02-2023: Due to storm Gabrielle we are experiencing delays in the delivery of mail and parcels to the Auckland region in New Zealand. Update 30-01-2023: Due to severe weather conditions we are experiencing delays in the delivery of mail and parcels to the Auckland region in New Zealand. |
Norway (NOR)
Date of alert: | 19 April 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Norway |
| Reason for service alert: | Due to a national strike in Norway we are experiencing delays in the delivery of mail and parcels to Norway. |
Turkmenistan (TM)
Date of alert: | 22 april 2021, ongoing |
| Average delay: | no service |
| Country: | Turkmenistan |
| Reason for service alert: | Due to transport issues caused by COVID-19, we are currently not able to provide any services to Turkmenistan. |
Cyprus (CY)
Date of alert: | 13 April 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Cyprus |
| Reason for service alert: | Due to flooding at the premises of our partner in Cyprus we are experiencing delays in the delivery of mail and parcels to Cyprus. The flood also caused damage to IT systems. Therefore, we are currently not able to provide all tracking information (e.g. delivery confirmation) for items to Cyprus. |
United States of America (US)
Date of alert: | 28 March 2023, ongoing |
| Expected delay: | 3 - 5 days |
| Region: | United States of America |
| Reason for service alert: | Due to heavy rainfall and floods we are experiencing delays in the delivery of mail and parcels to the state of California. |
United States of America (US)
Date of alert: | 28 March 2023, ongoing |
| Expected delay: | 3 - 5 days |
| Region: | United States of America |
| Reason for service alert: | Due to a tornado we are experiencing delays in the delivery of mail and parcels to the states of Mississippi and Alabama. Update 04-03-2023: Due to tornadoes we are experiencing delays in the delivery of mail and parcels to the states Arkansas, Alabama, Illinois, Indiana, Iowa, Mississippi, and Tennessee. |
China (CN)
Date of original alert: | 3 December 2021, ongoing |
| Average delay: | 14 days |
| Country: | China |
| Reason for service alert: | Update 15-02-2023: Due to the latest developments regarding COVID-19 in China we are experiencing delays in the delivery of mail and parcels to China. |
Canada (CA)
Date of alert: | 2 February 2023, ongoing |
| Expected delay: | 5 - 7 days |
| Region: | Canada |
| Reason for service alert: | Due to transport issues we are experiencing delays in the delivery of mail and parcels to areas around Vancouver in Canada. |
Greece (GR)
Date of alert: | 9 March 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Greece |
| Reason for service alert: | Due to a strike at Hellenic Post we expect delays in the delivery of mail and parcels to Greece. |
Germany (DE)
Date of alert: | 14 March 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Germany |
| Reason for service alert: | Due to strikes at Deutsche Post we expect delays in the delivery of mail and parcels to Germany. |
Italy (IT)
Date of alert: | 15 March 2023, ongoing |
| Expected delay: | 1 - 3 days |
| Region: | Italy |
| Reason for service alert: | Due to a strike announced by the Italian Unions on the 17th of March we expect delays in the delivery of mail and parcels to Italy. |
France (FR)
Date of alert: | 8 March 2023, ongoing |
| Expected delay: | 1 - 2 days |
| Region: | France |
| Reason for service alert: | Due to strikes in France we are experiencing delays in the delivery of mail and parcels to France. |
Croatia (HR)
Date of alert: | 3 March 2023, ongoing |
| Expected delay: | No delay |
| Region: | Croatia |
| Reason for service alert: | Due to IT issues at HR Post we are not able to show a delivery scan in our track & trace for items delivered in Croatia. |
Belgium (BE)
Date of alert: | 27 February 2023, ongoing |
| Expected delay: | 1-3 days |
| Region: | Belgium |
| Reason for service alert: | Due to a strike at bpost announced by the major Belgian Unions we expect delays in the delivery of mail and letterbox parcels to Belgium. |
Mexico (MX)
Date of alert: | 17 February 2023, ongoing |
| Expected delay: | 1 week |
| Region: | Mexico |
| Reason for service alert: | Due to limited flight capacity we are experiencing delays in the delivery of mail and parcels to Mexico. |
Finland (FI)
Date of alert: | 17 February 2023, ongoing |
| Expected delay: | 5 - 14 days |
| Region: | Finland |
| Reason for service alert: | Due to a strike announced by the Finnish Transport Workers’ Union we are experiencing delays in the delivery of mail and parcels to Finland. We expect approximately 5 days delay for parcels and 5-14 days for mail. Posti estimates that operations in Finland will be back to normal February 27. |
Madagascar (MG)
Date of alert: | 21 February 2023, ongoing |
| Expected delay: | 1-3 days |
| Region: | Madagascar |
| Reason for service alert: | Due to cyclone Freddy, we are expecting delays in the delivery of mail and parcels to Madagascar. |
Germany (DEU)
Date of alert: | 12 February 2023, ongoing |
| Expected delay: | Solved |
| Region: | Germany |
| Reason for service alert: | Due to strikes at Deutsche Post last week Monday and Tuesday there could be delays in the delivery of mail and parcels to Germany. |
Mauritius (MU)
Date of alert: | 20 February 2023, ongoing |
| Expected delay: | Solved |
| Region: | Mauritius |
| Reason for service alert: | Due to cyclone Freddy, we are expecting delays in the delivery of mail and parcels to Mauritius. |
South - Korea (KOR)
Date of alert: | 6 October 2022, solved |
| Expected delay: | Solved |
| Region: | South - Korea |
| Reason for service alert: | Due to ransport issues we are currently experiencing delays in the delivery of mail and parcels to South Korea. |
The Netherlands (NL)
Date of alert: | 19 January 2023, ongoing |
| Expected delay: | Solved |
| Region: | The Netherlands |
| Reason for service alert: | Due to IT problems at our partner in the United Kingdom, there are delays in the delivery of letters and parcels from the United Kingdom to the Netherlands. Our partner Royal Mail is working hard to solve the problem. |
Greece (GR)
Date of alert: | 10 February 2023, solved |
| Expected delay: | solved |
| Region: | Greece |
| Reason for service alert: | Due to heavy snowfall, we are experiencing delays in the delivery of mail and parcels to Greece. |
Romania (RO)
Date of alert: | 21 may 2021, solved |
| Average delay: | 7 - 14 days |
| Country: | Romania |
| Reason for service alert: | Due to the high volumes because of COVID-19, significant delays have been reported for postal items with destination Romania. Romanian Post has difficulties in processing all letter and parcel dispatches. In some cases, delays can measure up to 28 days. |
South Africa (ZAF)
Date of alert: | 1 June 2022, ongoing |
| Expected delay: | Solved |
| Region: | South Africa |
| Reason for service alert | Update 25-10-2022: Due to backlogs at our local partner we are still experiencing delays in the delivery of mail and parcels to South Africa. Update 08-08-2022: The postal handling has now resumed, but unfortunately the backlogs have not yet been cleared. Therefore, we are still experiencing delays in the delivery of mail and parcels to South Africa. Update 29-06-2022: Unfortunately, the postal handling in Johannesburg has not resumed. This means that mail and parcels between 30 May and today are not yet delivered. Due to the relocation of a warehouse in Johannesburg there will be no postal handling between the 30th of May and the 10th of June. Therefore we expect a delay of 12 days for all types of mail and parcels to South Africa. |
Cyprus (CYP)
Date of alert: | 21 July 2022, ongoing |
| Expected delay: | Solved |
| Region: | Cyprus |
| Reason for service alert: | Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Cyprus. |
Germany (DEU)
Date of alert: | 20 January 2023, ongoing |
| Expected delay: | Solved |
| Region: | Germany |
| Reason for service alert: | Due to strikes at Deutsche Post we are expecting delays in the delivery of mail to Germany. |
United States (US)
Original date of alert: | 12 May 2021, ongoing |
| Average delay: | Solved |
| Country: | United States |
| Reason for service alert: | Update 12-01-2023: Due to heavy rainfall in the state of California we are experiencing delays in the delivery of mail and parcels in California. The worst affected counties in California are Santa Cruz, Santa Barbara, Sacramento, Solano, Stanislaus and Los Angeles. Update 28-12-2022: Due to winter storm Elliot we are experiencing delays in the delivery of mail and parcels in the United States. Update 13-12-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to the VS, specifically in the areas around New York and Chicago. Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to the VS. Update 05 January: Due to cancellations of flights we can no longer transfer our volumes within 4 days to the destinations. Update 18 November: Due to cancellation of flights and limited air space capacity, there are delays in transport to all destinations in the United States. Delays can measure up to 7 days. |
Honduras (HND)
Date of alert: | 29 March 2022, ongoing |
| Expected delay: | Solved |
| Region: | Honduras |
| Reason for service alert: | Due to transport issues related to COVID-19 measurements we are currently not able to deliver mail and parcels to Honduras. |
Nicaragua (NI)
Date of alert: | 24 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | Nicaragua |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Nicaragua. |
The Bahamas (BS)
Date of alert: | 24 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | The Bahama’s |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to the Bahamas. |
El Salvador (SV)
Date of alert: | 24 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | El Salvador |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to El Salvador. |
Trinidad en Tobago (TT)
Date of alert: | 24 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | Trinidad en Tobago |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Trinidad and Tobago. |
Italy (IT)
Date of alert: | 7 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Italy |
| Reason for service alert: | Due to a strike at Poste Italiane and transport issues we are currently experiencing delays in the delivery of mail and parcels in Italy. |
United Kingdom (GBR)
Date of alert: | 14 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | United Kingdom |
| Reason for service alert: | Due to heavy snowfall we are currently experiencing delays in the delivery of mail and parcels in the United Kingdom. |
Ireland (IE)
Date of alert: | 14 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Ireland |
| Reason for service alert: | Due to heavy snowfall we are currently experiencing delays in the delivery of mail and parcels in Ireland. |
Iceland (ISL)
Date of alert: | 21 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Iceland |
| Reason for service alert: | Due to a snowstorm we are experiencing delays in the delivery of mail and parcels to Iceland. |
Malaysia (MY)
Date of alert: | 28 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Malaysia (MY) |
| Reason for service alert: | Due to heavy rain and floods we are experiencing delays in the delivery of mail and parcels in Malaysia. The most affected postcodes are Terengganu Jerteh 21450–22399 and 22000–22020, Dungun 23000–23499, Kuala Berang 21040–21899, Sungai Tong 21500, Permaisuri 22100–21450, Chukai 24000–24399, Kijal 24100–24199, Cheneh 24050–24099, Paka 23100–23199, Bukit Payong 21400–21449, Kuala Terengganu 20000–21039 and 21050–21699, Air Puteh 24050–24099, Paka 23100–23199, Kelantan Bachok 16050–16320, Kuala Krai 18000–18500, Kubang Kerian 16150, Tanah Merah 17500, Pasir Mas 17000–17070 and Rantau Panjang 17200–17299. |
Thailand (THA)
Date of alert: | 21 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Thailand |
| Reason for service alert: | Due to heavy floods we are experiencing delays in the delivery of mail and parcels to Thailand. The most affected postcodes are: 80XXX, 84XXX, 90XXX, 92XXX, 93XXX, 94XXX, 95XXX and 96XXX. |
France (FRA)
Date of alert: | 18 October 2022, ongoing |
| Expected delay: | Solved |
| Region: | France |
| Reason for service alert: | Due to local fuel shortages in France we are expecting delays in the delivery of mail and parcels to France. Expected delays: 1-3 days |
Greece (GR)
Date of alert: | 6 December 2022, ongoing |
| Expected delay: | Solved |
| Region: | Greece |
| Reason for service alert: | Due to a strike at Hellenic Post we are currently experiencing delays in the delivery of mail and parcels in Greece. |
United Kingdom (GBR)
Date of alert: | 12 October 2022, solved |
| Region: | United Kingdom |
| Reason for service alert: | Royal mail has announced new strikes on 13 October, 20 October, 25 October, 28 November. Due to the strikes, we expect delays in the delivery of mail and parcels to the United Kingdom. |
Hong Kong (HKG)
Date of alert: | 7 November 2022, solved |
| Expected delay: | 1 - 3 days |
| Region: | Hong Kong |
| Reason for service alert: | Due to tropical storm Nalgae we are currently experiencing delays in the delivery of all types of mail and parcels in Hong Kong. |
Brazil (BRA)
Date of alert: | 3 November 2022, ongoing |
| Expected delay: | Solved |
| Region: | Brazil |
| Reason for service alert: | Due to strikes as a result of the elections in Brazil we are experiencing delays in the delivery of mail and parcels to Brazil. |
Portugal (PRT)
Date of alert: | 25 May 2022, ongoing |
| Expected delay: | Solved |
| Region: | Portugal |
| Reason for service alert: | Update 07-10-2022: Due to transportissues we are experiencing delays in the delivery of mail and parcels to Portugal. We are experiencing delays in the delivery of all types of mail and parcels to Portugal. We are in close contact with our partner Correios to find out more about the cause and the duration of the delay. |
Date of alert: | 2 November 2022 |
| Expected delay: | Solved |
| Region: | Belgium |
| Reason for service alert: | Due to a national strike in Belgium on Wednesday 9 November and a national bank holiday on Friday 11 November we are expecting delays in the delivery of mail and parcels to Belgium. |
Philippines (PHL)
Date of alert: | 28 September 2022, ongoing |
| Expected delay: | Solved |
| Region: | Philippines |
| Reason for service alert: | Due to typhoon Noru we are currently experiencing delays in the delivery of mail and parcels the of the Philippines. |
Thailand (THA)
Date of alert: | 15 September 2022, ongoing |
| Expected delay: | Solved |
| Region: | Thailand |
| Reason for service alert: | Update 24-10-2022: Thailand Post has updated the list of postcodes areas that are still affected by flooding: 12XXX, 13XXX, 14XXX, 15XXX, 16XXX, 17XXX, 18XXX, 24XXX, 25XXX, 32XXX, 33XXX, 34XXX, 44XXX, 46XXX, 60XXX, 61XXX, 66XXX, 73XXX. The following areas are back to normal: 10XXX, 11XXX, 21XXX, 26XXX, 30XXX, 31XXX, 35XXX, 36XXX, 40XXX, 41XXX, 42XXX, 45XXX, 50XXX, 62XXX, 63XXX, 64XXX, 65XXX, 67XXX, 72XXX. Update 04-10-2022: The most impacted postcodes are 10XXX, 11XXX, 12XXX, 13XXX, 15XXX, 16XXX, 24XXX, 25XXX, 26XXX, 30XXX, 31XXX, 32XXX, 33XXX, 34XXX, 35XXX, 36XXX, 40XXX, 42XXX, 44XXX, 45XXX, 60XXX, 65XXX, 72XXX and 73XXX. Due to floods as a consequence of heavy rainfall we are currently experiencing delays in the delivery of mail and parcels to Thailand. The impacted postcodes are 10xxx, 11xxx, 12xxx, 13xxx, 21xxx, 24xxx, 25xxx, 26xxx, 34xxx, 40xxx, 42xxx, 61xxx and 72xxx. |
United States (USA)
Date of alert: | 30 September 2022, ongoing |
| Expected delay: | Solved |
| Region: | United States |
| Reason for service alert: | Due to hurricane Ian we are currently experiencing delays in the delivery of mail and parcels to the state of Florida. |
United Kingdom (GBR)
Date of alert: | 31 October 2022, ongoing |
| Expected delay: | Solved |
| Region: | United Kingdom |
| Reason for service alert: | Royal mail has announced new postal strikes on 2 November, 3 November, 4 November and 5 November. Due to the strikes, we are expecting delays in the delivery of mail and parcels to the United Kingdom. |
Puerto Rico (PRI)
Date of alert: | 20 September 2022, ongoing |
| Expected delay: | Solved |
| Region: | Puerto Rico |
| Reason for service alert: | Due to hurricane Fiona we are currently experiencing delays in the delivery of mail and parcels to Puerto Rico. |
Cuba (CU)
Date of alert: | 24 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | Cuba |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to Cuba. |
Bulgaria (BGR)
Date of alert: | 11 April 2022, ongoing |
| Expected delay: | Solved |
| Region: | Bulgaria |
| Reason for service alert: | Update 05-07-2022: Unfortunately, the IT issue is not solved yet. Therefore it is not possible to provide tracking information for items to Bulgaria. Due to an IT issue we are currently not able to provide tracking information for items to Bulgaria. |
Pakistan (PAK)
Date of alert: | 30 August 2022, ongoing |
| Expected delay: | Solved |
| Region: | Pakistan |
| Reason for service alert: | Due to floods and landslides as a consequence of heavy rainfall we are currently experiencing delays in the delivery of mail and parcels to Pakistan. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province. |
Japan (JPN)
Date of alert: | 20 September 2022, ongoing |
| Expected delay: | Solved |
| Region: | Japan |
| Reason for service alert: | Due to typhoon Nanmadol we are currently experiencing delays in the delivery of mail and parcels to Japan. |
United Kingdom (GBR)
Date of alert: | 24 August 2022 |
| Expected delay: | Solved |
| Region: | United Kingdom |
| Reason for service alert: | Update 07-10-2022: Due to transport issues we are expecting delays in the delivery of mail and parcels to the United Kingdom in week 41. Update 15-09-2022: Due to the funeral of Queen Elizabeth II Monday the 19th of September 2022 will be an official bank holiday in the United Kingdom. Therefore we are expecting extra delays in the delivery of mail and parcels to the United Kingdom. Due to a strike at Royal Mail on 26 August, 31 August, 8 September, 9 September, 30 September and 1 October we expect delays in the delivery of mail and parcel to the United Kingdom from 26 August. |
Spain (ES) - Canary Islands, Ceuta and Melilla
Date of original alert: | 3 December 2021, ongoing |
| Average delay: | Solved |
| Country: | Spain - Canary Islands, Ceuta and Melilla |
| Reason for service alert: | Update 17-12-2021: The delivery of parcels to the Spanish mainland is back to normal again. The delay is still applicable for parcels to the Canary Islands, Ceuta and Melilla. Due to technical issues we are currently experiencing delays in the delivery of parcels to Spain. The delays are expected for parcels received since November 26 that require customs clearance. |
Canada (CA)
Date of alert: | 4 February 2022, ongoing |
| Expected delay: | 2 - 5 days |
| Region: | Canada |
| Countries affected: | Due to severe snowfall we are experiencing delays in the delivery of mail and parcels around Montreal in Canada. |
Canada (CA)
Date of original alert: | 3 December 2021, ongoing |
| Average delay: | Solved |
| Country: | Canada |
| Reason for service alert: | Update 15-09-2022: On Monday the 19th of September Canada will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Due to this official bank holiday we are expecting extra delays in the delivery of mail and parcels to Canada. Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to Canada. Due to transport issues we are currently experiencing delays in the delivery of post and parcels to Canada. |
h3>Malawi
Date of alert: | 16 March 2023, ongoing |
| Expected delay: | |
| Region: | Malawi |
| Reason for service alert: | Due to cyclone Freddy we are experiencing delays in the delivery of mail and parcels to Malawi. |
Madagascar (MG)
Date of alert: | 16 March 2023, ongoing |
| Expected delay: | |
| Region: | Madagascar |
| Reason for service alert: | Due to cyclone Freddy we are experiencing delays in the delivery of mail and parcels to Madagascar. |
Cayman Islands (CYM)
Date of alert: | 28 September 2022 |
| Expected delay: | solved |
| Region: | Cayman Islands |
| Reason for service alert: | Due to a hurricane we are currently experiencing delays in the delivery of mail and parcels to the Cayman Islands. |
India (IND)
Date of alert: | 19 July 2022 |
| Expected delay: | Solved |
| Region: | India |
| Reason for service alert: | Due to transport issues we are currently experiencing delays in the delivery of mail and parcels to India. |
Australia (AU)
Date of alert: | 4 July 2022 |
| Expected delay: | Solved |
| Region: | Australia |
| Reason for service alert: | Update 07-07-2022: We received more specific information from Australia Post about the affected areas. The postcodes that are most affected are: 2747, 2748, 2749, 2750, 2752, 2753, 2754, 2756, 2757, 2758, 2759, 2765 and 2775. Due to heavy floods we are experiencing delays in the delivery of mail and parcels to New South Wales. The most affected area is Sydney. |
Australia (AU)
Date of alert: | 3 March 2022 |
| Expected delay: | Solved |
| Region: | Australia |
| Reason for service alert: | Update 10-05-2022: Due to transport issues we are still experiencing delays in the delivery of mail and parcels to Australia. Due to heavy floods we are experiencing delays in the delivery of mail and parcels to Australia. The most affected states are Queensland and New South Wales. |
New Zealand (NZ)
Date of original alert: | 1 December 2021 |
| Average delay: | Solved |
| Country: | New Zealand |
| Reason for service alert: | Update 10-05-2022: Due to a lack of air capacity we are experiencing delays in the delivery of mail and parcels to New Zealand. The delay also affects the transit times to smaller destinations. See below.
Update 16-12-2022: Due to transport issues we are experiencing delays in the delivery of mail and parcels to New-Zealand Due to a lack of air capacity we are currently experiencing delays in the delivery of all types of mail and parcels to New Zealand. This delay also affects the transit times to New Caledonia, Fiji and the Solomon Islands. |
Chile (CL)
Date of original alert: | 18 December 2021 |
| Average delay: | Solved |
| Country: | Chile |
| Reason for service alert: | Update 10-05-2021:The delay to Chile due to capacity issues still applies Due to a reduced number of flights we are currently experiencing delays in the delivery of mail and parcels to Chile. |
Romania (RO)
Date of alert: | 18 June 2021 |
| Average delay: | Solved |
| Country: | Romania |
| Reason for service alert: | Update 10-05-2022:Due to delays at customs we are still experiencing delays on all non-EU origin items. Romania Post has IT issues with processing electronic customs (ITMATT) data. They are forced to process the data manually which is causing delays in transit times. The impact concerns all types of goods (packets and parcels) originating from non-EU countries that require customs clearance.. |
United Kingdom (GBR)
Date of alert: | 1 June 2022 |
| Expected delay: | Solved |
| Region: | United Kingdom |
| Reason for service alert: | Due to Queen Elizabeth’s platinum jubilee Thursday the second of June and Friday the third of June are bank holidays in the United Kingdom. Therefore we expect 3 days delays for mail to the United Kingdom and 1 day delay for parcels to the United Kingdom. |
Nicaragua (NI)
Date of original alert: | 21 January 2022 |
| Average delay: | Solved |
| Country: | Nicaragua |
| Reason for service alert: | Due to the absence of available flights we are currently not able to deliver mail and parcels to Nicaragua. |
Greece (GR)
Date of alert: | 31 March 2022 |
| Expected delay: | Solved |
| Region: | Greece |
| Reason for service alert: | Update 04-04-2022: The delay has been resolved. But we are currently not able to provide tracking information for the tracked items to Greece. Due to an IT issue we are experiencing delays in the delivery of all tracked items to Greece. In addition, we are currently not able to provide tracking information for the tracked items to Greece. |
Portugal (PT)
Date of original alert: | 19 August 2021 |
| Average delay: | Solved |
| Country: | Portugal |
| Reason for service alert: | Due to the new European VAT regulations, there is a delay in the delivery of parcels in Portugal. |
Spain – Canary and Balearic Islands (ES)
Date of alert: | 29 March 2022 |
| Expected delay: | Solved |
| Region: | Spain – Canary and Balearic Islands |
| Reason for service alert: | Due to a transport strike in Spain we are experiencing delays in the delivery of mail and parcels to the Canary and Balearic Islands. The affected postcodes are 07xxx, 35xxx and 38xxx. |
Tonga (TO)
Date of original alert: | 19 January 2022 |
| Average delay: | Solved |
| Country: | Tonga |
| Reason for service alert: | Due to the impact of the volcanic eruption near Tonga we are currently experiencing delays in the delivery of mail and parcels to Tonga. |
Australia (AU)
Date of original alert: | 28 January 2022 |
| Average delay: | Solved |
| Country: | Australia |
| Reason for service alert: | Due to severe weather conditions we are currently experiencing delays in the delivery of mail and parcels to Australia. The postcodes that are most affected are: 4731, 3805, and 4804 - 4852. |
Peru (PER)
Date of alert: | 6 April 2022 |
| Expected delay: | Solved |
| Region: | Peru |
| Reason for service alert: | Due to a strike we are experiencing delays in the delivery of mail and parcels to Peru. |