International Registered Mail
Your valuable or important mail delivered safely to any destination worldwide
Choose Registered Mail for added peace of mind when sending valuable or important items. In the event of loss or damage, you will receive compensation up to 50 euros.
Item too big or too heavy? Send a parcel instead.Â
Highly valuable items? We recommend International Insured Mail.
The benefits of Registered Mail
- Addressee is required to sign for deliveryÂ
- Proof of posting as standardÂ
- Up to 50 euros compensation in the event of loss or damageÂ
- Fully trackable service*
How does it work?
Follow these steps to send your Registered Mail:
- Make sure your item meets the size and weight requirements:
Max. size: 38 x 26.5 x 3.2 cm
Min. size: 14 x 9 cm
Max. weight: 2 kg - Make sure that your item is addressed correctly
To ensure speedy delivery, the receiver’s address should be clearly written on the envelope. Be sure to write a return address on the back of the envelope. This way we can return any undeliverable items to you.
Please refer to address specifications per country. - Add postage
Frank your item using our special Service stamps. These are available at your local post office. Please note that you cannot use regular stamps to frank your item. - Be sure to provide the required documentation
For international deliveries outside the EU, you are required to fill out a customs form. Use a CN 22 form if the total value of your shipment is less than 425 euros. Otherwise a CN 23 form should be used. - Post your item at one of the 2,600 post offices
What does it cost?
Required postage depends on the country of destination.Â
Zone Europe 1: € 12.55Â
Zone Europe 2: € 14.55Â
Outside Europe: € 19.30
Delivery of your mail
You can check the delivery status of your mail at any time using our online tracking service.
For a delivery estimate, please refer to Delivery Times.
Delivery restrictions
Not all goods can be delivered abroad via post. Please refer to International delivery restrictions before posting your mail.
*Tracking availability
Online tracking is available for the following destinations. Even if tracking is unavailable for your destination, we are still able to deliver your mail.
Belgium
| (Republic of) Ireland
| Romania
|
China
| Italy
| Russia
|
Croatia
| Japan
| Saudi Arabia
|
Cyprus
| Korea
| Singapore
|
Denmark
| Latvia
| Slovakia
|
Estonia
| Lithuania
| Slovenia
|
Finland
| Luxembourg
| Sweden
|
France
| Malaysia
| Switzerland
|
Germany
| Malta
| Turkey
|
Hong Kong
| Moldavia
| United Kingdom
|
Hungary
| Nigeria
| United States
|
Iceland
| Poland
| |
Indonesia
| Portugal
|
If something goes wrong
We take the utmost care to ensure that your mail is delivered in perfect condition. Occasionally, however, items may be lost or damaged in transit. In the event of loss or damage, we kindly ask you to contact our customer service. Depending on the outcome of our investigation and item value, we will award compensation up to 50 euros.
Please note that in order to qualify for compensation, you will be required to show proof of posting.