When sending a letter outside the EU, you must complete and enclose a customs form (only when sending goods). You can request a form from the employee at the PostNL location. When you prepare your letter online, you will automatically be shown the form. Complete the form online. No printer? We will print your shipping label and any required customs forms.
What if we are unable to deliver the letter to the recipient? Don't worry. It will be automatically returned to you free of charge. Once the letter is abroad, delivery is taken over by that country's postal service. The number of delivery attempts vary per country and postal service. This depends on the agreements that have been made with a country. If you have any questions about this, please contact the postal service of the country in question.
Would you like to know when your letter abroad will be delivered? View delivery time abroad.
Exceptions: Always use insured mail when sending money and cheques abroad. These items are not eligible for compensation if you send them abroad by registered mail. Regardless of the value.