PostNL appoints Jennifer Crites as Chief Information Officer
The Hague, the Netherlands, 2 June 2022 – PostNL today announced that it has appointed Jennifer Crites as Chief Information Officer (CIO), a role she previously held on ad interim basis at AkzoNobel. As CIO, she will also become a member of PostNL’s Executive Committee. Jennifer Crites succeeds Marcel Krom, whose departure from PostNL on 1 September 2022 was previously announced.
Herna Verhagen, CEO of PostNL said: “We are very pleased to welcome a CIO of Jennifer’s calibre to PostNL. With her background, in-depth knowledge and extensive experience at large international corporates with business and digital transformation and ICT development and her passion for data, she will be of great value to PostNL. As CIO and member of the Executive Board, she is well positioned to shape the crucial role of information technology in the development of our logistics networks and our digital transformation.”
Between 2000 and 2013, Jennifer Crites (1974, US national), worked in various business and IT roles at Procter & Gamble. She came to the Netherlands to join FrieslandCampina in 2013 as Director of IT Corporate & Support and also worked as Director of IT at Hunkemöller. At AkzoNobel, she was Director of IT in the Office of the CIO before working as acting CIO. In that role, she led the process to define the IT organisation strategy, positioning IT as the digital catalyst for the company’s businesses.
We are PostNL, the mail and logistics solutions provider for all. With our mail and parcel deliverers who get everywhere, our 5,500 PostNL locations, 11.000 mail boxes and 517 automated parcel lockers, we are always nearby. We aim to be our customers’ favourite deliverer by making it as easy as possible for them to send and receive parcels and letters. Our over 35,000 people are right at the heart of society. On weekdays, we deliver an average 1.1 million parcels and 7.4 million letters across the Benelux region. Our focus is on quality for our customers, creating opportunities for our people and adding value for our stakeholders through growth, digitalisation and sustainability initiatives.
We optimise and support our physical networks by using smart digital solutions and launching new propositions that create value for our customers. We build long-lasting working relationships by acting as a good employer and client for everyone who works for and with us. To make our deliveries as sustainable as possible, we cover a lot of kilometres on foot or by bicycle or e-bike, provide innovative city logistics, use cleaner fuels, and use electric vans and light electric trucks. PostNL NV is a listed company with revenues of €3.1 billion in 2022, 61% of this derived from e-commerce. We provide deliveries of mail and parcels, logistics solutions for e-commerce, and cross-border solutions.