Yource acquires Cendris from PostNL
The Hague, the Netherlands, 17 December 2020 – Yource and PostNL today announced that they have signed a purchase agreement for Yource’s acquisition of Cendris, a subsidiary of PostNL. The transaction, of which financial details have not been disclosed, is expected to be completed in the first quarter of 2021.
Specialising in customer contact and employing over 3,000 people in more than 10 locations, Cendris serves a wide variety of clients and leading brands, including PostNL.
Robin Jansen, CEO of Yource, said: “The acquisition of Cendris is the next step in scaling up our operations and fostering further growth and technological development. We’re delighted to welcome Cendris people on board at Yource and look forward to the additional added value and expertise they'll be bringing to our customers.”
Pim Berendsen, CFO of PostNL, commented: “By further focusing on our core activities, we enhance PostNL’s transformation into the Benelux area’s favourite logistics supplier for post and e-commerce. The takeover by Yource should help Cendris achieve its own growth ambitions, offering even brighter future prospects to both Cendris employees and clients. Cendris’ relationship with PostNL will change but continue. As one of Cendris’ clients, we’ll continue to count on the same quality and service we’ve come to expect over the years.”
After completion of the transaction, Cendris will continue under the Yource name in the course of 2021.
About Yource
Yource is market leader for customer contact services in the Benelux region. Through a unique combination of customer contact services in the areas of recruitment, insourcing, outsourcing, nearshoring and offshoring, Yource is able to take on organisations’ total customer contact value chains. The company has presence in five countries, with over 9,000 people, and generates a turnover of more than €170 million. Dutch investment company Parcom and Yource’s shareholders have recently signed a purchase agreement on the entering of Parcom as a majority shareholder in Yource. Belgian investment fund KeBeK and Yource’s management team will continue to be shareholders in the new company. For more information about Yource, go to www.yource-group.com.
About PostNL
We are PostNL, here for everyone, bringing it all together for 225 years. With an extensive network of nearly 5,700 PostNL points, 10,000 letterboxes, and around 1,100 automated parcel lockers, also open to various carriers, along with millions of users of the PostNL app, we're always close by. We aim to be everyone's favourite deliverer by making it as easy as possible to send and receive parcels and mail. With over 32,000 colleagues working with us, we are part of society. On an average weekday, we deliver 1.2 million parcels and 6.3 million letters.
We optimise and support our physical networks through the use of smart digital solutions and introduce new propositions that add value for our customers. And aim for sustainable employment relationships by being a good employer to all people working with and for us. We focus on sustainability, making many journeys on foot and by bicycle, increasingly using cleaner fuels and electric vehicles, and offering innovative city logistics. PostNL N.V. is a publicly traded company with a turnover of €3.3 billion in 2024.