Frequently asked questions

Package or post returned to a foreign country

Are you returning a parcel for which you have not paid customs duties and/or VAT? This can be done in the same way you would normally send a parcel abroad. On 'Send something' you can already create a shipping label. You can then hand in the parcel at a PostNL point in your area.

Have you paid customs duties and/or VAT?

Mail returned to a foreign country

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