To whom does this surcharge apply?
The surcharge applies to every business customer who sends parcels during our peak season from November 20 to December 31, 2021.
Does the surcharge also apply to international parcels and returns?
The surcharge applies to all parcels that are delivered through our network during the specified period, including parcels and returns to and from abroad.
Do you have any questions?
Feel free to reach out to your PostNL contact person, or visit customer service.