We deliver special moments
We are continually evolving to remain relevant and innovative, optimising our delivery processes and services to benefit our customers. Yet what hasn't changed is our purpose: to deliver special moments. While we operate in a world in which everything and everyone is connected, we understand that every contact moment is a valuable moment.
We deliver for everyone
We collect, we sort, we deliver. From the delivery of mail and parcels to helping customers with innovative digital solutions and services, working together helps us realise our ambition of being everyone's favourite deliverer.
We ensure that you can send and receive anything, anywhere
We are the indispensable link between senders and receivers, and the connection between the physical and digital world in the Benelux and beyond. And we strive to do it in a more sustainable way everyday.
We keep it simple, we work smarter, and we do it together
We make things easy and we keep it simple, while working smarter to stay ahead of the curve and continually improve. And we achieve this by working together with our customers and everyone who works for or with us.
Our Orange Compass helps guide all of us within PostNL on how to put the desired customer experience first, supported by the right employee behaviour, working environment and leadership.