Problems and complaints
What is your problem or complaint about?
- Problem with track & trace
- Received nothing
- Incorrectly delivered
- Probleem met oranje brievenbus of pakketautomaat
- Probleem met PostNL-webshop
- Not or not enough stamps used
- Damaged mail / parcel
- Status of my complaint / query
- Mail is not forwarded correctly
- Are there items missing from your shipment?
- File a complaint