Postnl.nl

We are PostNL

We aim to be your favourite deliverer

Our mission is clear: connected to deliver what drives us all forward. We grow our business, create sustainable value, lead through innovation and make impact that matters. This is how we build a future-proof PostNL. For our customers, colleagues and society.

Annual report 2024

The annual report provides an overview of our company, our strategy, and our performance over the past year.

Results and presentations

An overview of all quarterly reports and important financial presentations of PostNL.

Annual reports

View our annual reports.

Corporate responsibility

We are deeply embedded in society and take responsibility for our people and the environment.

Herna en Pim

A letter from our Board of Management

In 2024, PostNL marked its 225th anniversary, a milestone inspiring both pride and reflection. Our rich heritage reflects resilience, adaptability, and purpose. While we honour our past, sustained success requires ongoing evolution, particularly in a dynamic year like 2024. Our people’s dedication was evident as we processed a record-breaking three million parcels on Cyber Monday, reaffirming our e-commerce role. Innovations such as AI-driven logistics enhanced efficiency, improving the customer experience. Despite market challenges—rising costs, inflation, labour shortages, and shifting consumer behaviour—we remained focused, managing cash flow effectively.

Careers

With 32,000 employees, we are the deliverer for everyone, every day. That means thinking ahead and constantly developing new services. All to make sending and receiving as easy as possible for everyone.