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PostNL today announces its new strategy and vision. The company will present the new strategy and its 2028 financial ambition at today's Capital Markets Day. PostNL aims to grow its business, create sustainable value, lead through innovation and make an impact that truly matters. With this strategy, PostNL is entering a new chapter in its transformation. The company is confident that its strategic choices will not only strengthen its market position but also create sustainable value for customers, consumers, employees, shareholders and society at large.

PostNL announces new strategy

The Hague, 5 September 2025 – PostNL has formally requested the Minister of Economic Affairs to withdraw the designation for providing the Universal Postal Service (USO). The request follows the continued lack of a solution to cover the high costs of this public service, which PostNL is obliged to provide despite the fact that, from 2025 onwards, it will lead to structural losses across the entire postal business. Short-term relief measures have not materialised, the subsidy request was rejected by the minister, and there is no legislative perspective offering sufficient improvement. Today, the Administrative High Court for Trade and Industry (CBb) also rejected PostNL’s request for an advance payment on the subsidy. This creates an unsustainable situation for PostNL and puts the continuity of postal service provision in the Netherlands at risk. This is irresponsible for people who rely on post and for the thousands of people working in the postal sector. It is also unreasonable to expect a commercial company to absorb such losses when carrying out a mandatory public service. PostNL sees no other option than to request the withdrawal of the designation and urges the ministry to respond within two months.

PostNL requests withdrawal of USO designation

PostNL reports Q2 2025 results

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PostNL is delivering parcels in an increasing number of Dutch city centres using electric vehicles. Since the start of this year, PostNL has been delivering completely emission-free in 27 city centres across the Netherlands, well above the 14 cities where this is now legally required. 

PostNL expands emission-free delivery in Dutch city centres

The Hague/Hoofddorp, 3 June 2025 – Starting today, it is possible to send and return FedEx parcels via the more than 1,100 parcel lockers of PostNL. This collaboration enables smarter and more efficient logistics, while offering greater convenience and more delivery options to consumers.

PostNL opens parcel lockers to FedEx

Ten years ago, PostNL was one of the first logistics service providers in the Netherlands to launch an app. It allowed users to easily track their parcels and adjust delivery. Since then, the PostNL app has evolved into the digital heart of parcel delivery. In 2024, 5.9 million people used the app. They enjoy convenience, can contact their delivery driver, gain insights in their shipment, and choose where their parcel is delivered.

PostNL app celebrates 10-year anniversary: The most used logistics app in The Netherlands

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